Troubleshooting Elite
Still stuck
Still stuck? Send us a message from inside the app, using the email option in the main menu's Support section. It attaches a small file with your app version and device, and if Data Sharing is on (main menu → Support → Data Sharing), we can look at your actual recordings, which is usually the fastest way to an answer. If you've just recorded, open iCloud Status from the main menu first so your latest recordings finish uploading.
You can also email info@bikefastfit.com. We read every message and do our best to reply within 24 to 48 hours.
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