Getting around the BFF EZ app
Main menu
Behind the menu icon (top-right), top to bottom:
| Menu item | What it does |
|---|---|
| iCloud Status | Your most recent sync time. Tap it for the full sync log, or force a manual sync from the bottom (syncing details in Troubleshooting). |
| Ascending / Descending | Sorts your recordings by date. |
| Tools | Three measuring tools: saddle angle, a general angle gauge, and a stem calculator. See below. |
| Recently Deleted | Recordings you've removed, held for 7 days. |
| Support | Shows the app version, and opens: • Contact Us (emails us with a small debug file so we can help faster) • Past Notices (release notes) • Bike Fitting Process (a quick overview of the workflow) • Data Sharing (opt in to share anonymous usage data that helps improve the markerless tracking) • Settings (jumps to BFF EZ's section of iOS Settings) |
| Subscription status | On a subscription this reads Expires: with the renewal date; tap it to manage the subscription through Apple, and use Request Refund to file a refund. If you bought BFF EZ outright before subscriptions existed, it reads No Expiration and there is no refund row. Before you have purchased, this row is the buy button instead, which reads Free Trial while a trial is on offer (otherwise the price). |
Tools
Three measuring instruments, separate from your fit. Nothing here changes a recording.
- Saddle Angle measures how far your saddle is tilted. Lay your phone flat across the middle of the saddle. Nose up reads positive. Use the Change Direction control to match the placement picture on screen, because facing the phone the wrong way flips the sign.
- Angle is a general gauge for anything else on the bike. Hold the long edge against a surface and it reads how far that surface sits from level, never as a negative number, so a seat tube reads around 73.
- Stem calculator works out where your handlebars would end up on a different stem. Enter your current stem's length, angle and spacers, then the same three for the one you're considering, and it gives you how much higher or lower and how much closer or farther the bars would move.
On a Mac only the stem calculator appears. The angle tools need the tilt sensor in a phone or an iPad.
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